24/7


Airports Transfers

Heathrow, Gatwick, Stansted, City.

OTCL

47b Shepherd Bush Road

London W6 7PH

(+44)207 610 4747(+44)207 603 0333

  
  

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Passengers Details

Pick-up Information

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Billing

monksparkcars.co.uk drivers are prohibited from soliciting gratuities.
Additional charges will be itemised on the customer's billing statement when applicable (e.g. tolls, parking, airport and regulatory fees, fuel surcharge).
All published rates are subject to change without notice.
All rates are calculated in the local currency and billed in Sterling Pounds. at the prevailing exchange rate.
Due to fluctuating currency exchange rates, Sterling Pounds equivalents of international rates may vary.
Applicable taxes will be charged as required.
A 25 % Sterling Pound. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on New Year's Day, Memorial Day, Labour Day, St Patrik's Day and Christmas Day. Similar surcharges apply to trips occurring on recognised holidays in locations outside the United Kingdom.

Saloon

Flat-rate rides
monksparkcars.co.uk has standardised routes with flat-rate pricing for travel to and from most major cities and airports.
Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved vehicle.
After a five (5) minute grace period on all flat-rate trips that do not begin at an airport, there is an extra charge for every stop a chauffeur is waiting.
Passenger-requested stops on route during a flat-rate trip will be charged per stops increment.
Passenger-requested stops off route during a flat-rate trip will be charged the prevailing hourly rate.


Time-based rides
Rides between locations to which a flat-rate does not apply will be billed for the time the vehicle and chauffeur are at your service. The vehicle hourly rate will apply.
Time-based rides are subject to a fixed positioning charge that represents the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. All positioning charges are fixed according to vehicle type.
Time-based rides along a small number of routes are subject to a time-based positioning charge that represents the time it takes the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The vehicle hourly rate will apply.
Time-based charges are billed in 30-minute increments.

Non-Saloon vehicles (SUVs, limousines, vans, and minibuses )

All non-Saloon vehicles will be billed on an hourly basis.
Rides between locations to which a flat-rate does not apply will be billed for the time the vehicle and chauffeur are at your service. The vehicle hourly rate will apply.
Time-based rides are subject to a fixed positioning charge that represents the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. All positioning charges are fixed according to vehicle type.
Time-based rides along a small number of routes are subject to a time-based positioning charge that represents the time it takes the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The vehicle hourly rate will apply.
Time-based charges are billed in 30-minute increments.
All Non-Saloon vehicles has to be booked for a min of (3) hours.

Cancellation and no-show fees

Cancellation charges equal to the rate confirmed at time of reservation will apply unless: 
Saloon are cancelled more than Five (5) hours prior to scheduled pickup time.
Mini Bus are cancelled more than six (6) hours prior to scheduled pickup time.
A no-show fee equal to the base fare price of the trip, plus any applicable waiting time fee, will be charged when the passenger(s) fails to arrive at the designated location. To avoid a no-show fee, call 0207 610 4747 if you cannot locate your Saloon.
The above cancellation terms represent standard policy at monksparkcars.co.uk and may be modified from time to time based on market, desired reservation dates and vehicle availability. All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the above.  

Objectionable Persons
The monksparkcars.co.uk. reserves the right to refuse to transport persons under the influence of intoxication liquor or drugs, or who are, or are likely to become objectionable to other persons or if the Chauffeur feels threatened in any way.

Conduct of Passengers
Client shall not interfere with the monksparkcars.co.uk Chauffeur in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle.

Prohibition of Weapons, Explosives, Oxygen, Pets, Livestock And Other Dangerous Or Unusual Cargo
Weapons of any type, including firearms, are strictly forbidden on any Equipment (whether in baggage or on the person) at any time. Transportation of explosives, fireworks and other flammable, combustible, toxic or otherwise dangerous material or items or pets or livestock of any kind are also strictly forbidden, even if intended to be transported in the baggage compartment of the vehicle. If previously approved by the monksparkcars.co.uk., oxygen for medical use is permitted, but is so used at the sole responsibility of the Client.

Unusual Cleaning
If, during or after the transportation service, the monksparkcars.co.uk is required to expend a greater than normal amount of time and material clean the vehicle due to acts of the Client, the monksparkcars.co.uk, at its option, may charge Client additional fees to cover such additional time and materials.

Limitation of Liability
THE monksparkcars.co.uk SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE monksparkcars.co.uk. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IT IS EXPRESSLY AGREED THAT THE COMPANY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANY PARTY FOR AN AMOUNT GREATER THAN THE SINGLE FARE FEE FOR THE DAY IN QUESTION.

Force Majeure
The monksparkcars.co.uk shall not be liable for any failure or delay in performing its obligations under the Service Contract, and the monksparkcars.co.uk. shall not be deemed in breach of its obligations there under, if such failure or delay is due to Acts of God, natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of the monksparkcars.co.uk.

Notice

Entire Agreement
These Policy and Terms, along with the Application for Corporate Credit and the Terms and Conditions listed on the monksparkcars.co.uk web-site, constitute the Service Contract which is the entire agreement between the monksparkcars.co.uk and Client and supersedes any and all other agreements, either oral or written with respect to the subject matter hereof. If any provision of the Service Contract shall be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law
This Agreement and its performance shall be governed by the laws of England, United Kingdom without giving
effect to applicable conflict of law provisions. Arbitration - In the event a dispute shall arise
between the parties to this agreement it hereby agreed that the dispute shall be referred to the English Arbitration Association for three-person arbitration in accordance with its applicable Rules of
Arbitration. The arbitrators decision shall be final and legally binding and judgement may be entered thereon.
Each party shall be responsible for its share of the arbitration fees. In the event a party fails to proceed with
arbitration, unsuccessfully challenges the arbitrators award or fails to comply with the arbitrators award,
the other party is entitled to costs of suit,including a reasonable attorneys fee for having to compel
arbitration or defend or enforce the award. Termination - If Client does not conform to the conditions stated
in the Service Contract, the contract with Client will be terminated with immediate effect without warning or written notice, and the payment made will be retained by the company.


authorisation
No agent, employee or representative of the monksparkcars.co.uk is authorised to alter, modify or waive requirements stated in
the conditions of transportation or service.


Additional

monksparkcars.co.uk shall not be liable for circumstances beyond its control, including but not limited to, weather road condition and breakdowns. monksparkcars.co.uk assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle. monksparkcars.co.uk does provide child safety seats, although has to be requested when booking your reservation. monksparkcars.co.uk shall not be liable if the client does not request a safety seat. monksparkcars.co.uk does not allow any smoking in our vehicles.

Business Reservation

Our Business reservation is for our loyal business customer to provide them with a suitable car and a right driver for their on time appointments.

 Business Reservation 

Quote And Book

Our qoute and book on line secure payment and cash, is meant to our customer whose mainly trips to and from airports, Stations and local shopping. 

 Quote And Book 

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